
Role: Content Strategist
Objectives
More people around the world have been forcibly displaced from their homelands than at any other point in history: 110 million people in 2023 alone. Over the last two years, the impact of the challenge has been felt more acutely in the U.S. with significant numbers of people seeking safety here following the fall of Kabul in 2021, Russia's full-scale invasion of Ukraine in 2022, and increasing instability in Latin America and the Caribbean.
We see the headlines, with images of people like us and families like ours, and often don’t know what to do or how to help.
Welcome.US unleashes the power and potential of millions of Americans to welcome newcomer refugees and help them thrive — ushering in a systemic and cultural transformation to meet the urgent and increasing global displacement crisis.
By tapping into the willingness of the American people to welcome newcomers, we are building the national capacity and commitment to welcome many more. Our goal is to build an enduring movement of Welcomers by drawing everyday Americans into the work of welcoming newcomers, primarily through sponsorship.
Through the #BeAWelcomer campaign, Welcome.US utilizes the power of storytelling to inspire and empower everyday people to build a movement around welcoming as a collective identity and activate them to sponsor vulnerable refugees in need of safety, by providing clear and meaningful resources that make sponsorship possible.
Strategy and Execution
The #BeAWelcomer campaign's production strategy centered on an empathetic and thorough approach to storytelling, capturing the nuanced experiences of American sponsors and newcomers from Afghanistan, Ukraine, Venezuela, and Haiti as they resettled in the United States. Recognizing the power of their stories, our team dedicated itself to visiting these individuals and families, engaging with them directly in their environments to document their stories with sensitivity, dignity and respect. This sensitivity ensured that the stories collected were told in a way that honored the individuals' courage and empowered them.
To reach diverse audiences, the #BeAWelcomer campaign deployed a variety of content types including photo series, video series, audio storytelling, and art, distributed through owned communication channels such as email newsletters, organic social media, web, live events, and paid advertising.
We brought these stories into physical spaces by building house-like structures that were populated with photos, portraits of Welcomers and Newcomers, and resonant quotes about welcoming – highlighting stories we captured from across the country, representing all populations that we serve. These were displayed at the Welcome America Festival in Philadelphia for World Refugee Day 2023, and at Little Amal’s tour stop in Washington, D.C. The houses were meant to make attendees reflect on the meaning of home and how they can help those beginning their new lives in the U.S. Each story house was associated with a QR code to push visitors to a landing page to learn more about welcoming newcomers.
This comprehensive production strategy—marked by its emphasis on ethical storytelling, high-quality content creation, and immersive experiences—ensured that the #BeAWelcomer campaign captured a broad spectrum of stories and maximized their impact.
Results
Over 500,000 people in need of safety arrived through newly authorized pathways for private sponsorship, five times the annual average for refugee admissions through government resettlement programs alone.
There are now sponsors in all 50 states and in more than 11,000 zip codes.
#BeAWelcomer media and digital campaign has reached 80 million people thus far
Uniting in Welcome PSA shared in organic tweet by Barack Obama, resulting in 3.4M Views
Over 380K monthly visits to our sponsorship information and stories monthly
United in Welcome PSA airing on Comcast nationwide, with 239,162 airings in 2023
“When you look back in history, we always wonder what we would have done. This is your chance to answer that question and make a difference.” - Marie, Sponsor
“Being a sponsor is about having a vision, having the vision for the future, and it's like the ripple effect, you help one person and then that person becomes resourceful and they can help others.” - Natasha, Sponsor
“We have found a new family here. We call them our American parents. They are our soulmates.” - Hyrhorri, Ukrainian newcomer